Terms & Conditions

WEBSITE TERMS AND CONDITIONS FOR STITCH MY NAME

 These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

WEBSITE

1.1 It is not necessary to register with us in order to use this Website.

 1.2 This Website may be used for your own private purposes and in accordance with these terms of use.

 1.3 You may print and download material from this Website provided that it is not for commercial use, but for your own personal use.

 VISITOR PROVIDED MATERIAL

 1.4  We do not copy, disclose, distribute or sell any personal information to third parties.

 1.5 When using this website you shall not post or send to or from this Website any material:

 (a) for which you have not obtained all necessary consents;

 b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

 (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

 1.6 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.5b]

 LINKS TO AND FROM OTHER WEBSITES

 1.7 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

 CANCELLATIONS

 1.8 For most Items, you have the right to cancel your order for any reason up to the point of despatch.If you do cancel your order within this time, any payments made by you will be refunded in full within 30 days. However, this does not apply to our personalised Items which we have, handmade and customised specifically for you.

PERSONALISATION

 1.9 Your rights to return the goods to us will not apply in the following circumstances:

 (a) Products that have been handmade and customised to order specifically for you.

 (b) You have made a spelling mistake on your order and we have already started work on your Item.

RETURNS AND EXCHANGES

 1.10 In the unlikely event you are not delighted with your goods, please contact us via our contact page. If there is a fault with us, you can return the Item to us within 14 days of receipt, we will Issue a full refund or exchange as soon as possible after safe receipt of your goods.

 DISCLAIMER

 1.11 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

 1.12 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

EXCLUSION OF LIABILITY

 1.10 We do not accept liability for any loss or damage that you suffer as a result of using this Website.

 LAW and JURISDICTION

 These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

 OUR DETAILS

Our business’s name is: stitch my name

Our business address is: 27 Fletchamstead Highway Coventry CV4 7AW

Our contact details are: Email: info@stitchmyname.co.uk Tel: 02476 416041

PRIVACY POLICY

 Stitch My Name are committed to protecting and respecting your privacy.

 This policy together with our terms of use  sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and

 For the purpose of the Data Protection Act 1998 (the Act), the data controller is Stitch My Name of  27 Fletchamstead Highway Coventry CV4 7AW

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

Information may we may collect from you

We may collect and process the following data about you:

    Information that you provide by filling in forms on our site Stitch My Name. We may also ask you for information when you report a problem with our site.
    If you contact us, we may keep a record of that correspondence.
    Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.

 To estimate our audience size and usage pattern.To store information about your preferences, and so allow us to customise our site according to your individual interests.To speed up your searches.To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer.To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.To carry out our obligations arising from any contracts entered into between you and us.To allow you to participate in interactive features of our service, when you choose to do so.To notify you about changes to our service.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise the right at any time by contacting us at info@stitchmyname.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@stitchmyname.co.uk

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